FAQ

FAQ
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Are you a manufacturer?

Q: Are you a manufacturer?

A: Yes, we are the manufacturer of rain boots. We also have more than 18 years of experience of exporting shoes to foreign market.

What is your MOQ ?

Q: What is your MOQ ?

A: This shoes MOQ is 1000 pairs with mixed size. The price will be a little higher than a 20'GP.

Can i ask one pair samples before place order?

Q: Can i ask one pair samples before place order?

A: Yes we can send you one piece sample for free as your quality check, but customer need to pay courier cost by themselves, such as DHL, TNT, Fedex, EMS etc.

Do you have CE certificate ,we need it to clear custom?

Q: Do you have CE certificate ,we need it to clear custom?

A: Yes, some of our products can meet CE standard, and we have cooperation relationship with different international labs, including interteck from UK, CTC from France SABS from South Africa etc.

What is your payment , how can we pay you ?

Q: What is your payment , how can we pay you ?

A: Our company can accept both T/T, and L/C payment.If you have any other payment requirements, please leave message or contact our online salesman directly.

Can you make our logo on your shoes?

Q: Can you make our logo on your shoes?

A: Yes, we accept to do OEM business. Please send us your logo design, our designer will develop your logo on your shoe order professionally.

What is the quality guarantee time?

Q: What is the quality guarantee time?

A: This safety shoes are offered 6 months quality guarantee after shipping, WITHOUT PULLING OFF AND BREAKING FOR THE SOLE. If the shoes are broken within 6 months, please contact us, we will compensate you new shoes without any payment.

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